Privacy Policy
This summary outlines how we handle personal information on our website and during the booking process. View our full policy here.
Information We Collect: We collect personal details that you provide to us when booking or contacting us – such as your name, contact information, payment details (processed securely via our payment provider), and any preferences or special requests for your stay. We may also collect technical data like IP address or browser cookies when you use our website for functionality and analytics purposes.
How We Use Your Information: We use your information to process and confirm reservations, provide the services and experiences you’ve requested (for example, arranging meals, activities, or accommodations), and to communicate with you about your booking. Your information enables us to personalize your experience and ensure we meet our obligations to you.
Third-Party Sharing: We do not sell your personal data to third parties. We only share your information with trusted partners and service providers as needed to fulfill your vacation package – for instance, sharing dietary needs with a chef, or your name with a tour guide. These parties are given only the information necessary to perform their services, and they are required to protect your data. We may also share information if required by law (such as for legal or security reasons).
Cookies & Analytics: Our website may use cookies or similar technologies to enhance your browsing experience, remember your preferences, and gather usage statistics. You can adjust your browser settings to refuse cookies, but note that some site features might not function properly as a result. We use analytics tools only to improve our website and services; no personally identifying information is shared in this process.
Data Security: We implement reasonable security measures to protect your personal information from unauthorized access or disclosure. Your sensitive data (like payment information) is handled via encrypted channels and trusted payment processors. We retain personal data only as long as necessary for the purposes stated or as required by law, after which it is securely deleted.
Your Rights & Choices: You have the right to access, correct, or request deletion of the personal information we hold about you. If you have provided contact details, you may also opt out of any non-essential communications (such as promotional emails) at any time. To exercise these rights or preferences, simply contact us and we will be happy to assist.
Contact & Updates: If you have any questions or concerns about your privacy, please contact us at support@schliesmannestates.com. We will post any updates to this Privacy Policy on our website and indicate the “Last Updated” date. By using our website or services, you acknowledge the terms of this Privacy Policy summary.